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Helpful Info >> Delivery

Delivery

All delivery prices are based on Royal Mail rates plus the cost of packing materials. For the latest Royal Mail prices, please click here.

We aim to deliver your order within 7 working days. Alhamdulillah, 99% of orders are dispatched within 48 hours. On occasion, there may be a small delay if items are on re-order due to being out of stock or are requested at peak season (i.e Ramadan or Eid). If your parcel has not arrived after 10 days have elapsed, please contact us for a delivery update.

If you opt to have items delivered by standard first class mail, we cannot be held responsible for lost or undelivered parcels and cannot refund you for itemsnot delivered. Therefore, should you order items of high value, ensure you select the appropriate delivery service.

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